Enterprise Intelligent Voice Office System YGT-100

The YGT-100 is an all-in-one call center appliance supporting up to 60 seats. It integrates multiple application services including call center, IPPBX, customer relationship management, and telemarketing, providing a comprehensive solution for internal communications and customer interactions of small and medium-sized enterprises (SMEs).

The Staff Communication module supports up to 8 GSM/analog telephone interfaces or 2 PRI digital trunk interfaces. The system adopts the latest WebRTC technology and comes with features such as pop-up caller ID, customer relationship management (CRM), automatic call distribution (ACD), and basic report statistics. It helps enterprises cut costs and improve efficiency in marketing, after-sales service, product promotion, and communication management.

The device can connect to carrier telephone networks via its built-in analog trunks or VoIP trunks, and supports networking for branch offices or chain enterprises. It further assists enterprises in reducing costs and boosting efficiency across marketing, after-sales service, product promotion, and communication management.

The Staff Communication product series leverages cutting-edge converged communications and WebRTC technologies. It supports essential call center features including pop-up caller ID, interactive voice response (IVR), customer relationship management (CRM), automatic call queuing (ACD), and basic report statistics. Additionally, it offers a full suite of IPPBX functionalities commonly used by enterprises, such as remote SIP extension registration, teleconferencing, call recording, busy lamp field (BLF), and broadcast intercom