IP phones are usually configured and registered via a web interface. For example, for XUNMEISD’s XM1810 IP phone, you can open the IE browser on a PC terminal in the local area network, enter the IP address of the IP phone, and access the web interface for configuration and registration. Then enter the registration address, […]
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PSTN numbers are controlled by telecom operators and cannot be managed by us. Normally, one PSTN line only supports one concurrent call. For virtual operator lines and trunks, the unified display number can be configured on the VoIP trunk, or the global caller ID can be set on the XUC (operator support required).
An IP phone typically obtains an IP address in the following ways: Dynamic Host Configuration Protocol (DHCP): DHCP is a network protocol through which an IP phone can send a request to a DHCP server on the network to obtain an available IP address. The DHCP server will assign an available IP address to the
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Several factors need to be considered when selecting a voice gateway: Compatibility: Ensure the gateway supports the required voice protocols such as SIP and H.323. Performance: Choose a gateway with sufficient processing capacity and stability to meet business needs. Functions: Select a gateway with the required functions based on business needs, such as voice codec
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The main reasons for companies to buy IP phones are to improve communication efficiency, reduce communication costs and enhance corporate image. IP phones enable voice communication based on Internet Protocol, and compared with traditional telephones, they feature higher voice quality, more abundant functions and better scalability. Meanwhile, IP phones can be integrated with a company’s
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The storage space occupied by recordings mainly depends on the voice coding used during calls. Take XUNMEISD phones as an example: Recordings of calls using PCMU voice coding take up 900KB of memory per minute. Recordings using G.722 voice coding take up 400KB of memory per minute. Recordings using G.729 voice coding take up 600KB
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What if the IP phone fails to obtain an IP address? Customers often encounter the issue of the terminal being unable to get an IP address during IP phone installation, which prevents access to the terminal’s background for account configuration. You can troubleshoot this problem by following the steps below. (1) Connect the network cable
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(1) First perform a ping test to check network connectivity. If supported by the terminal device, it is best to run the ping test directly on the device. (2) Verify the correctness of the server address, ID, authentication ID and password. You can test the account on a softphone for troubleshooting. (3) Check if any
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The stable operation of the energy industry cannot be separated from the support of an efficient and reliable communication system. As a core enterprise for regional energy supply, a subsidiary of CNPC Gansu has business coverage across multiple stations and office areas. Its traditional communication system suffers from pain points such as inconvenient cross-regional collaboration,
he development history of customer service centers can be traced back several decades, and its evolution is closely linked to the advancement of communication technology and information technology. Below is a simplified overview of the development journey of customer service centers: Initial Stage The earliest form of customer service centers mainly consisted of telephone hotlines,
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