Government and Enterprise Converged Communication refers to the in-depth integration of traditional communication technologies with modern information and internet technologies, providing an all-round, three-dimensional and seamless communication service for government and enterprise users. This communication service not only integrates multiple communication methods such as voice, data and video, but also covers a variety of application systems including office systems, communication systems, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM). It is designed to improve the work efficiency of government and enterprise users, reduce costs and enhance information processing capabilities.
The functions of converged communication mainly include the following aspects:
I. Communication Functions
Voice Communication: Supports high-definition voice calls and delivers a clear and stable voice communication experience.
Video Communication: Enables video conferences to realize remote face-to-face communication and improve communication efficiency.
Instant Messaging: Supports the transmission of instant messages in various forms such as text, pictures and voice, facilitating users to communicate anytime and anywhere.
SMS and MMS: In addition to basic SMS functions, it also supports MMS sending to make information transmission more rich and colorful.
II. Collaborative Office Functions
Unified Address Book: Integrates internal and external address books of enterprises, allowing users to quickly find and contact relevant personnel.
File Sharing: Supports the upload, download and sharing of files such as documents, pictures and videos to promote team collaboration.
Schedule Arrangement and Reminder: Helps users manage personal and team schedules and provides a reminder function to ensure that important matters are not missed.
Task Management: Supports the assignment, tracking and feedback of tasks to improve team collaboration efficiency.
III. Business Convergence Functions
CRM Integration: Achieves seamless connection with the enterprise’s customer relationship management system to improve customer satisfaction and loyalty.
ERP Integration: Integrates with the enterprise’s resource management system to realize the efficient allocation and utilization of resources.
Supply Chain Management: Supports the collaborative management and information sharing of the supply chain to improve the transparency and efficiency of the supply chain.
IV. Intelligent Functions
Intelligent Voice Assistant: Realizes functions such as voice dialing and voice query through speech recognition and synthesis technologies.
Intelligent Recommendation: Provides personalized service recommendations based on users’ communication habits and preferences.
Data Analysis and Reporting: Conducts in-depth analysis of communication data to generate valuable reports and insights, helping enterprises optimize decision-making.
V. Security and Stability
Data Encryption: Encrypts communication data to ensure the security of data during transmission.
Stability Assurance: Adopts advanced network technologies and equipment to ensure the stability and reliability of communication services.
In summary, by integrating multiple communication methods and application systems, Government and Enterprise Converged Communication provides efficient, convenient and secure communication services for government and enterprise users. These functions not only meet the basic communication needs of users, but also further enhance their collaboration efficiency and information processing capabilities.
About XUNMEISD
Founded in 2005, Beijing XUNMEISD Information Technology Co., Ltd., abbreviated as XUNMEISD, is an active participant and promoter in the historical process of informatization and digitalization in China. Committed to the innovation and application of information and communication technologies, XUNMEISD has made remarkable achievements in vigorously advancing IP converged communication.
Over the past 20 years of development, XUNMEISD has upheld the business philosophy of “Focus on Doing One Thing Well” and the spirit of craftsmanship. Starting from introducing advanced foreign IP communication technologies to China in the early days and becoming a pioneer innovator and promoter of converged communication applications in China, XUNMEISD has been dedicated to the construction and service of intelligent technology undertakings, rooted in the field of IP converged communication and deepened its services in this sector, winning the trust and recognition of customers and partners.
Upholding the innovative concept of “Let Technology Transform Communication”, XUNMEISD has always attached great importance to technological R&D and innovation. The company now offers a full range of products and solutions including intelligent dispatch communication systems, intelligent enterprise office communication systems, high-definition video conference collaboration systems, and an integrated solution for the 12345 smart government service hotline.
XUNMEISD has established sound and stable cooperative partnerships with many well-known domestic and foreign enterprises, and has become a close partner of leading enterprises such as China Electronics, Sinosoft, Huawei, ZTE and Hikvision, forming strong advantages in talent, technology and brand.
With IP converged communication technology as its core, XUNMEISD provides intelligent products and service solutions for various industries including governments and public institutions, the military, banks and financial institutions, enterprises, hotels, hospitals, and education institutions. Having served government and enterprise customers for nearly 20 years, XUNMEISD has won a solid market reputation with high-quality products and services. Its customers cover national ministries and commissions, provincial, municipal, district and county-level governments, central enterprises and some Fortune 500 companies. To date, XUNMEISD has served more than 10,000 government and enterprise customers, including State Grid Corporation of China, the Chinese Academy of Sciences, China National Petroleum Corporation, China National Offshore Oil Corporation, Shanghai Merchant Ship Design and Research Institute, Institute of Electronic Engineering of Tsinghua University, High School Attached to Tsinghua University, Gansu AVIC Tourism, Sodexo, Dingcheng Life Insurance, Toutiao, Guazi Used Car, New Oriental, Bianlifeng, Hanergy Group and Poly Property Services.